Privacy Policy

Last Updated: 14 August 2026

Eastwood International School Jeddah (“we”, “us” or “our”) respects the privacy of parents, guardians, students and visitors to our website.

This Privacy Policy explains how Eastwood International School Jeddah collects, uses, stores, protects and manages personal information submitted through eischool.edu.sa and related online enquiry channels.

We handle personal data in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).

1. Information We Collect

When you submit an admissions enquiry or interact with our website, we may collect information such as:

  • Parent or guardian name

  • Email address

  • Mobile number

  • Neighbourhood or general location

  • Child’s intended grade

  • Information you voluntarily provide when contacting our admissions team

  • Technical information such as browser type, device information, IP address and website activity, where applicable

Eastwood International School Jeddah aims to collect only the information reasonably required to respond to enquiries and support the admissions process.

2. How We Collect Your Information

We may collect personal information when you:

  • Complete an admissions enquiry form

  • Request information about the school

  • Contact our admissions team

  • Communicate with us through WhatsApp or other available communication channels

  • Visit or interact with our website

Certain technical information may also be collected automatically through cookies or similar technologies where these are enabled.

3. How We Use Your Information

Eastwood International School Jeddah may use personal information collected through the website to:

  • Respond to admissions enquiries

  • Contact parents or guardians regarding admissions

  • Check grade availability

  • Arrange school visits, meetings or admission assessments

  • Provide information about fees, programmes, curriculum and admissions

  • Manage and follow up on prospective student enquiries

  • Improve our website and admissions experience

  • Maintain the security and performance of our website

  • Meet applicable legal or regulatory requirements

We will not use personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.

4. Legal Basis for Processing

Depending on the circumstances, Eastwood International School Jeddah may process personal information based on:

  • Your consent

  • Taking steps at your request in relation to school admission or enrolment

  • Compliance with applicable legal or regulatory obligations

  • Legitimate operational interests, where permitted by applicable law

Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements.

5. Children’s Personal Data

Eastwood International School Jeddah places particular importance on protecting personal information relating to children.

The website is primarily intended for use by parents and legal guardians when making admissions enquiries.

Parents or guardians should submit information relating to a child on the child’s behalf. We aim to collect only the information reasonably necessary to process an enquiry or support the admissions process.

If additional personal information relating to a child is required during formal admission or enrolment, it may be collected through separate admission procedures and handled in accordance with applicable privacy and data-protection requirements.

6. Sharing Personal Information

Eastwood International School Jeddah does not sell personal information.

Personal information may be shared only where reasonably necessary with:

  • Authorised employees and admissions personnel of Eastwood International School Jeddah

  • Service providers supporting our website, hosting, communications or IT systems

  • Professional advisers where required

  • Government, regulatory or legal authorities where disclosure is required by law

Service providers processing personal information on our behalf are expected to handle that information securely and only for authorised purposes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Support essential website functionality

  • Understand how visitors use the website

  • Improve website performance and user experience

  • Measure website traffic and engagement

  • Measure advertising or campaign performance, where applicable

Some cookies may be necessary for the website to operate correctly, while others may relate to analytics or marketing.

Where required, visitors will be provided with appropriate choices regarding non-essential cookies.

8. Data Storage and Retention

Eastwood International School Jeddah retains personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on factors such as:

  • The admissions or enquiry cycle

  • Whether the student proceeds with enrolment

  • Applicable educational or regulatory requirements

  • Legal or contractual obligations

  • The need to resolve enquiries, complaints or disputes

When personal information is no longer required and there is no legal obligation to retain it, it will be securely deleted, destroyed or anonymised as appropriate.

9. Data Security

Eastwood International School Jeddah takes reasonable administrative, organisational and technical measures to protect personal information against:

  • Unauthorised access

  • Unauthorised disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

Access to personal information is limited to authorised persons who require it for legitimate school, admissions or operational purposes.

However, no internet-based system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable Saudi laws and any relevant limitations, you may have the right to:

  • Be informed about how your personal information is collected and used

  • Access personal information held about you

  • Request a copy of your personal information

  • Request correction of inaccurate, incomplete or outdated information

  • Request deletion or destruction of personal information where legally applicable

  • Withdraw consent where processing is based on consent

Parents or legal guardians may exercise applicable rights in relation to personal information concerning their children.

To exercise any of these rights, please contact Eastwood International School Jeddah using the details provided below.

We may need to verify your identity before completing a request.

11. International Data Transfers

Some technology or service providers used by Eastwood International School Jeddah may process or store information outside the Kingdom of Saudi Arabia.

Where personal information is transferred outside Saudi Arabia, appropriate measures will be taken in accordance with applicable Saudi data-protection requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including communication platforms such as WhatsApp.

When you leave our website and use a third-party service, that service’s own privacy policy and terms may apply.

Eastwood International School Jeddah is not responsible for the privacy practices of independent third-party websites or services.

13. Changes to This Privacy Policy

Eastwood International School Jeddah may update this Privacy Policy from time to time to reflect changes to:

  • Our website

  • Admissions processes

  • Technology and systems

  • Legal or regulatory requirements

Any updated version will be published on this page together with the revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or would like to exercise your privacy rights, please contact:

Eastwood International School Jeddah
Al Khalidiyyah, Dawud Al-Laythi
Jeddah 23421
Kingdom of Saudi Arabia

Email: info@eastwoodjeddah.com
Phone: +966 55 141 2713

15. Complaints

If you have concerns about how your personal information has been handled, please contact Eastwood International School Jeddah using the details above so that we can review and address your concern.

Where applicable, you may also have the right to submit a complaint to the competent data-protection authority in the Kingdom of Saudi Arabia in accordance with the Personal Data Protection Law and its implementing regulations.